Shipping and Returns

Shipping:

Orders may be paid through PayPal, credit card, or check. Payments by check will be shipped when check clears. It helps keep our costs down if charge card orders are minimum $15, please.
We ship by USPS or UPS whenever possible. Orders are usually shipped within three (3) days of receipt, most often next day. We will notify you of any expected delays.
At this time, we do not ship outside the Continental United States.
New Mexico residents please add 7.3215% sales tax.
Office hours are from 9:00 a.m. to 6:00 p.m., Monday-Friday. We are here to answer questions and assist you in any way. Please leave a message if we are unable to answer.

We invite you to visit New Mexico – it’s a very special place with awesome vistas and friendly people.

We want your time spent with us to be fun & easy while you’re perusing and shopping. If you have any questions that are not answered on our site, please call us at (505-286-2112), or contact us by email at martha@marthasbodybueno.com. Also, feel free to enlighten us and help to make our site more user-friendly for all. We love input – “from your lips to our ears!”

Return Policy

Wholesale Customers

Retail Customers – MBB Error:
A non-skin care product may be returned for refund, credit, or exchange within fourteen (14) days of the order receipt date, IF the problem is due to Martha’s Body Bueno error, such as incorrect product or damaged/defective item(s).

Customer Error:
If a customer orders an incorrect item or an incorrect size, or if the customer simply changes his/her mind, Martha’s Body Bueno will refund the purchase price, minus the shipping costs, provided the returned item(s) are returned/received in their original condition in their original packaging.
For all returns, customers are instructed to call Martha’s Body Bueno (505-286-2112) before returning the item(s). All item(s) to be returned must be packed correctly for shipping.

Due to FDA regulations, we are unable to accept any returns of any kind on products which would be applied to the skin.